Frequently Asked Questions

Note: This page is frequently updated as we discover what questions members have. If you've visited this page before you may want to refresh your browser.

Return and Cancellation Policy FAQ

1.What is Silver Snowball's Money Back Guarantee?
2.How do I cancel a subscription?

Subscription FAQ

3. Is my subscription automatically done on a recurring billing basis?
4. When is my subscription processed each month?
5. Can I change the amount of coins I'm getting each month?

Accounting / Commissions / Product FAQ

6. How does the commission plan work?
7. Do I earn a coin for every two I buy?
8. When are commissions paid?
9. Is the subscription price guaranteed to stay the same?
10. What would happen if there were no more American Eagle silver coins available?
11. Will I get current date or back-dated coins?

Marketing FAQ

12. Is this available WORLD wide?
13. How does the company help with marketing?

1. What is Silver Snowball's Money Back Guarantee?

Return any product within 30 days of date of purchase for a full refund. Refund will be made in the same manner you paid i.e. if you paid by credit card we will credit that same card for the amount paid.

2. How do I cancel a subscription?

Notify Silver Snowball by writing to admin @ silversnowball.com . You will get a confirmation by email within 24 hours. To be sure we have received your email please make sure we have responded to your request within 24 hours. This will stop all future recurring billings for subscriptions. It does not automatically give you a refund for orders already processed.

3. Is my subscription automatically done on a recurring billing basis?

Yes. You do not have to "renew" every month. Subscriptions are processed on an "autoship" basis (also called "recurring billing") unless cancelled by the subscriber.

4. When is my subscription processed each month?

On the monthly anniversary of the day you joined. For example if you join on the 15th of the month the next autoship would be on the 15th of the next month. That might change slightly during "short" months.

5. Can I change the amount of coins I'm getting each month?

Yes. Just contact us at admin @ silversnowball.com or call us at 781-294-7009. Let us know what you want to do and we can help you.

6. How does the commission plan work?

For every calendar month you are an active member purchasing one or more coins we pay you one coin (one ounce silver coin) commission for every two coins purchased in a calendar month by people who have joined through your website and ordered coins. This is based on the total of new purchases AND recurring (subscription) purchases of coins. You can create a monthly recurring stream of coins coming to you though no promises or guarantees are made as to how successful you will be in the business. It is assumed that commissions are paid in silver coins though you may choose to be paid by check for our cost of the coins or by gold coins if there are sufficient silver coin commissions to make that substitution. You are not paid for enrolling members or the number of members you have. It's based on the number of coins they purchase. That's a good thing because many members order more than one coin a month. All those coins get added into the monthly total. So it is possible you could earn a one ounce American Eagle Silver Dollar coin every month by just enrolling one person who is getting two coins a month.

7. Do I earn a coin for every two I buy?

No. To keep our prices reasonable we can't pay commissions to both customers and sponsors.

8. When are commissions paid?

The previous month's earnings are sent with the current month's order. For example, if you joined today commissions earned this month will be paid next month and included with your regular order since we have to wait until the end of the month to see what your total sales are.

9. Is the subscription price guaranteed to stay the same?

No. We try our best not to change prices unless forced to by market conditions. To maintain our coin bonus opportunity, yet remain competitive, we operate with as low as possible profit margin per coin purchased. Should the price of our product go up, like any business we have to adjust our prices. Members can check our prices anytime on the home page of the website.

10. What would happen if there were no more American Eagle silver coins available?

We'd guess the coins you've already accumulated would gain a lot of value :-) But we also assume there will usually be some to be found. We've use two very reliable suppliers who purchase in large quantities directly from the US Mint, as well as other wholesale dealers. Should market conditions become extreme, regarding either price or availability of product, Silver Snowball may have to make adjustments to the current product line.

11. Will I get current date or back-dated coins?

It could be either. Though we can't guarantee we will always have them, lately we've been able to get current dated ones (08s) despite the reported Silver Eagle shortages. It depends what is available when we purchase inventory.

12. Is this available WORLD wide?

Yes. Silver Snowball currently has members in US, Canada, Australia, UK, France, Jamaica, Philipines, Barbados, New Zealand, Korea, Portugal, Thailand, Norway, Germany, Malta, Costa Rica, Sweden, Singapore, South Africa, Nigeria, Finland, Ireland, Scotland, and Iceland. As long as you can receive international mail and can use any of our payment processors you are invited to join. And for some reasons, people outside the US are MUCH more aware of how the US Dollar has been has been crashing.

13. How does the company help with marketing?

When you join you get a website with a lead capture / splash page. Send visitors to your site. If they are interested they will request more information. This brings them to the main order page of the website where they can join right away and also generates an autoresponse email that is instantly sent to them which gives them additional reasons to join. You are then forwarded a copy of the prospect's name and contact information so that you know someone has requested information at your site, and if you choose to, so you can contact them by email or phone to offer to answer any questions and let them know they have someone who cares about their success in the business. You are also notified when someone you have referred purchases any product. In addition, if your prospects have any questions they are invited to write or call company owner Ed Freeman who will personally assist them. This personal sales assistance from the owner of the company can be quite a powerful marketing benefit for you in this day and age of people not used to actually getting to speak with a live person at a company. Ed has over 25 years of successful sales, marketing, and customer service experience and works hard to help you succeed.

Start getting silver today. Order your first one ounce silver coin right now.

SilverSnowball Subscription: You receive monthly a one ounce American Eagle Silver Dollar coin and SS News - E-mailed updates on money, metals and marketing. Includes free "talking" marketing website. To order more than one coin click on Add to Cart then change the quantity. You may order 1, 2, 3 or 4 coins a month.

Silver Snowball Subscription

Price $36.50

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